**Important Information Regarding Holiday Orders**
As the holiday season is upon us, the demand for cookies is very high. In order to serve as many clients as possible, I am unable to accept custom orders for holiday cookies. I will be offering multiple pre-order and/or flash sales with holiday themed options throughout the month of December. Design previews and sale dates are posted to Facebook and Instagram.
What's the difference between a flash sale and a pre-order sale?
Flash Sales are your opportunity to purchase ready made products for pickup the same week. Flash sale items are limited edition products that are not available during pre-order sales, and generally cannot be customized. They are a great option for a quick last minute gift. Quantities are limited so its best to get your order in quickly.
Pre-Order sale products are made to order products available for pickup at a later date. Pre-order products are usually available in multiple flavor options and also have options that can be customized for a uniquely personalized gift.
***Pre-Order Sale and Flash Sale Policies***
All sales on pre-order and flash sale items are Final. Pickup dates and times are listed on the sale announcement and are included on your order receipt. Due to the high volume of orders received and quick turnaround time, I cannot accommodate additional order requests once the sale has officially closed.
All orders must be picked up at my home on the east side of West Bend located approximately 1/2 mile from the St. Vincent DePaul thrift store. Address details are provided upon checkout. I do not deliver or ship products. If you cannot attend the scheduled open pickup times, you are welcome to contact me in advance to make arrangements for pickup at an alternate time or date. No shows will receive one email from me with a request to reschedule your pickup at a time that is convenient for both parties. Failure to respond within 24 hours will result in a forfeiture of your order with no refund.